Instructions

Ready to upload your first picture or video? Just follow the steps down below! 

Step 1: Plug your RomanticFrame to your laptop/computer (your Romanticframe should display a USB icon - if it does not, just tap the power button to shut it off and wait until the USB icon pops up)

Step 2: Find the USB drive (this is different for each computer). There should be 2 folders named "Photo" and "Video" (It's important to never erase the folders themselves as this causes the frame to not work correctly. You can delete files in each folder to change what the frame displays). 

Step 3: Upload your images and videos to the folders and wait until its done loading . (It's important that all pictures and videos be formatted correctly for the frame to display them. For a guide on how to format your photos and videos correctly, please scroll down below).

*Quick Reminder: you will notice that the frame will play all photos, have a small pause then play all videos. To prevent the frame from playing all photos and then all videos with a pause in between, just make one video that includes all the videos you want and add photos in between.

You can change your photos and videos as many times as you want. Just follow the steps above each time. 

How to format your files:

Supported Formats:

Video: MP4, AVI and MKV
Photo: JPG, PNG and BMP

Your files must be in 9:16 ratio and 720p (720 pixels width by 1280 pixels height). Not having all files in this format will cause the frame to stretch your photos and videos.

Click here to resize your photos. (choose custom under the "resize for" option. Under width and height, uncheck the link) 

Click here to resize your videos. (choose custom under the "resize for" option and uncheck the lock button)